Last Updated: September 27, 2026

Thank you for shopping with Pickorna.

This Shipping Policy explains how we process and ship orders placed through pickorna.com.

Order Processing

Orders are normally processed within 1–2 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or public holidays.

During periods of high order volume, holidays, or unexpected circumstances, processing may take additional time.

Shipping to the United States

We currently offer shipping to customers in the United States. Orders ship from Zhoushan, Zhejiang Province, China.

Standard Shipping

Estimated delivery time:
7–10 business days after the order has been processed.

Including 1–2 business days for processing and 7–10 business days in transit, estimated total delivery time is 8–12 business days. Delivery times are estimates and are not guaranteed delivery dates.

Shipping Fees

Orders under $49.00:
$9.99 shipping fee.

Orders of $49.00 or more:
Free standard shipping.

The applicable shipping fee will be displayed during checkout before you complete your purchase.

Order Tracking

When tracking information is available, we will provide tracking information to the email address associated with your order.

Please allow some time for tracking information to become available after the package has been shipped.

Delivery Delays

Delivery times may occasionally be affected by circumstances outside our control, including carrier delays, weather, holidays, customs procedures, transportation disruptions, or other unforeseen circumstances.

If your order appears to be significantly delayed, please contact us at zhanghaiyang2002@outlook.com with your order number.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order cannot be delivered because an incorrect or incomplete address was provided, please contact us as soon as possible.

If the package is returned to us, additional shipping charges may apply before we can reship the order.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at zhanghaiyang2002@outlook.com.

For damaged products, please provide photographs of the product and packaging so that we can investigate the issue and assist you with an appropriate solution.

Contact Us

If you have any questions about shipping, please contact:

Pickorna

Email:
zhanghaiyang2002@outlook.com

Phone:
+86 18736129985