We're Here to Help

If you have questions about our products, your order, shipping, returns, exchanges, or refunds, please contact us using the information below.

Business Information

Brand Name: Pickorna
Owner: HAIYANG ZHANG

Email:
zhanghaiyang2002@outlook.com

Phone:
+86 18736129985

Business Address:
Room 804, Unit 2, Building 1, Jingwan Garden, Guoxiang Subdistrict, Suzhou City, Jiangsu Province, China

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM
China Standard Time (CST)

We normally respond to customer inquiries within 1–2 business days.

Order Support

If you are contacting us about an existing order, please include your order number so that we can assist you more efficiently.

For questions regarding products, orders, shipping, returns, exchanges, or refunds, please contact us at zhanghaiyang2002@outlook.com.