Terms of service

Last Updated: September 22, 2026

Welcome to Pickorna.

These Terms of Service govern your use of the pickorna.com website and your purchase of products through our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Pickorna

Pickorna is an independently operated online retail brand.

Brand Name:
Pickorna

Owner:
HAIYANG ZHANG

Business Address:
Suzhou, Jiangsu Province, China

Email:
zhanghaiyang2002@outlook.com

Phone:
+86 18736129985

2. Use of Our Website

You agree to use this website only for lawful purposes.

You may not use our website to:

- Violate applicable laws or regulations.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the operation or security of our website.
- Submit false or misleading information.
- Use our website for fraudulent purposes.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, prices, specifications, and availability information.

However, colors and appearance may vary slightly depending on lighting, photography, manufacturing variations, or your device and screen settings.

We reserve the right to correct errors and update product information when necessary.

4. Prices

Product prices are displayed in U.S. dollars unless otherwise stated.

Prices may change from time to time.

The price applicable to your order is the price displayed at checkout when you complete your purchase.

5. Orders

Submitting an order does not guarantee acceptance of the order.

We reserve the right to cancel or refuse an order in situations including:

- Product availability issues.
- Pricing or listing errors.
- Suspected fraudulent activity.
- Incorrect shipping information.
- Other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, we will refund the applicable amount to the original payment method.

6. Payment

Orders must be paid in full using the payment methods available at checkout.

You represent that you are authorized to use the payment method submitted for your purchase.

7. Shipping

Our shipping practices are described in our Shipping Policy.

Please review our Shipping Policy before placing an order.

8. Returns and Refunds

Our return, exchange, and refund procedures are described in our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

9. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, images, product descriptions, and other materials, is owned by or licensed to Pickorna and may not be reproduced or used without permission.

10. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, advertising platforms, or other service providers.

Your use of third-party services may also be subject to their own terms and policies.

11. Website Availability

We do not guarantee that our website will always be available, uninterrupted, or error-free.

We may temporarily suspend or modify the website for maintenance, security, technical, or operational reasons.

12. Limitation of Liability

To the extent permitted by applicable law, Pickorna will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about these Terms of Service, please contact:

Pickorna

Owner:
HAIYANG ZHANG

Email:
zhanghaiyang2002@outlook.com

Phone:
+86 18736129985

Business Address:
Suzhou, Jiangsu Province, China